Community Assistance Resource(s)

Chelan-Douglas Community Action Council
620 Lewis Street, Wenatchee, WA 98801
Phone: 509-662-6156

Please get in touch with the Community Action Council for possible assistance.

2-1-1

What is 2-1-1

  • 2-1-1 is a free, confidential community service and your one-stop connection to the local services you need, from utility assistance, food, housing, health, child care, after-school programs, elder care, crisis intervention, and much more. 2-1-1 is always ready to assist you in finding the help you need. Dial the three-digit number 2-1-1 on your phone or Find Help here. If you are outside of Washington or have a problem dialing the number 2-1-1, please dial 877-211-9274.

Please find our Full 2020 Annual Report here! Or, check out 2-1-1, 2020 at a glance.

How 2-1-1 Works

  • Dial 2-1-1 from anywhere in Washington State, and you will reach a highly-trained information and referral specialist who will assess your needs and provide a list of referrals to available resources in your community. Washington 211 has a database of over 27,000 resources to help you find the right services. Referrals are usually given over the phone or can be emailed or texted to you. In crises, a warm transfer can be made directly to crisis specialists or 911. TTY for the deaf and hard of hearing, and interpreter services are also available in 140+ languages.